Eldorado Stone Operations LLC

Privacy Policy


Eldorado Stone Operations LLC (“Eldorado Stone,” “us,” or “we”) respects the privacy concerns of visitors to the Eldorado Stone Web site. We are proud of our information practices, and we want you to know the steps we take to protect the personal information you may provide to us. This Privacy Policy applies only to the information we collect on this Web site.

Information We Collect Automatically If you merely browse through the Eldorado Stone Web site or download information, our servers will automatically collect certain information from you. This information includes the: (a) name of the domain and host from which you access the Internet; (b) Internet protocol (IP) address of the computer you are using; (c) browser software you use and your operating system; (d) date and time you access the Web site; and (e) Internet address of the Web site from which you linked directly to this Web site.
We will use information that we automatically collect to manage and improve our Web site to make it as useful as possible for visitors like you. None of the information we automatically collect is tied to personal information you may provide to us (see below).

Information You Choose to Provide to Us Eldorado Stone gathers and retains personal information about you only when voluntarily submitted by you. For example, if you choose to complete and submit one of the forms located on our “Request Literature” page or “Contact Us” page, we will retain the data you submit to respond to your inquiry and consider your request. After we have responded to your inquiry and/or considered your request, the information you submitted will be retained for our records. If we change the manner we use or retain personal information you provide to us, we will update this Privacy Policy.

Personal Information as an Asset of Eldorado Stone The personal information you provide to us is an asset of Eldorado Stone. If Eldorado Stone or a substantial part of our business is sold or otherwise transferred to a third party, your personal information may be transferred as well. We will notify you of any transfer of your personal information in connection with such a major transaction. Eldorado Stone does not want you to, and you should not, send any confidential or proprietary information to Eldorado Stone through this Site unless specifically requested by Eldorado Stone. Please note that any unsolicited information or material sent to Eldorado Stone will be deemed not to be confidential or proprietary. By submitting information and material through this Site, you grant to Eldorado Stone (or warrant that the owner of such information and material has expressly granted to Eldorado Stone) a royalty-free, perpetual, irrevocable, and unrestricted right and license to use, reproduce, display, perform, modify, adapt, publish, translate, transmit and distribute or otherwise make available to others such information and material (in whole or in part and for any purpose) worldwide and/or to incorporate it in other works in any form, media, or technology now known or hereafter developed. You also agree that Eldorado Stone is free to use any ideas, concepts, know-how or techniques that you send to Eldorado Stone for any purpose. You shall not upload, post or otherwise make available on this Site any information and material protected by copyright, trademark or other proprietary right without the express written permission of the owner of such right(s). You shall be solely liable for any damages resulting from any infringement of copyright, proprietary rights, or any other harm resulting from such a submission.

Disclosure of Personal Information to Third Parties Except for a major transaction as described above, Eldorado Stone will not sell or rent the personal information you provide to us to any third party without first obtaining your consent. In addition, we will not disclose the personal information you provide to us without your consent, except: (a) as required by law; (b) to our independent contractors who host and maintain our Web site and e-mail services; (c) to our franchisees or distributors, but only to respond to requests by you for information; and (d) to service providers or suppliers if the disclosure will enable that party to perform business, professional or technical support for us.

Cookies A “cookie” is a small text file that a Web site can place on your computer’s hard drive for record keeping or other administrative purposes. We currently do not use cookies on this Web site.

Security We maintain physical, electronic, and procedural safeguards to protect your personal information. You should be aware, however, that no transmission over the Internet, and no electronic data storage method, is 100% secure. Therefore, we cannot guarantee the absolute security of the personal information you provide to us either during its transmission or its storage on Eldorado Stone’s systems.

Links to Other Web sites Eldorado Stone does not endorse and is not responsible for the information practices or privacy policies of Web sites operated by others that may be linked to our Web site. If you decide to access a third party’s Web site that may be linked to this Web site, you should consult that Web site’s privacy policy.

Distributors’ Web sites We use various distributors to conduct our business in certain locations. Some of these distributors operate their own Web sites. Currently, we do not require distributors to adhere to the terms of this Privacy Policy, so you should review the privacy policy of any distributor’s Web site you may visit.

Children It is not our intention to collect personal information from anyone under 18 years of age. If you are under 18 years of age, you may use this Web site only with the involvement of an adult.

How to Contact Us If you have questions about how we use the personal information you may provide us on this Web site or about this Privacy Policy, or for technical questions about the operation of the Web site, please contact us by e-mail at customerservice@eldoradostone.com or by phone at 1.800.925.1491.

Changes in this Privacy Policy We may modify, alter, or update this Privacy Policy at any time, so we encourage you to review this policy frequently.